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Site Reliability Engineer

Xero helps businesses automate routine tasks, surface actionable insights and connect businesses with data, advisors and apps.
San Mateo, CA, USASeattle, WA, USADenver, CO, USA
$150,000 - $185,000
Site Reliability
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
Enterprise SaaS

Description For Site Reliability Engineer

Xero, a leading business automation platform, is seeking a Site Reliability Engineer to join their Product SRE team. This role offers an exciting opportunity to work with world-class engineers in ensuring system reliability and implementing best practices across product teams. As a Site Reliability Engineer, you'll be responsible for driving enduring reliability, world-class observability, and high-performing services.

The position requires a highly technical individual with extensive SRE experience and a passion for enabling high-performing products. You'll be working in a hybrid environment across multiple US locations (San Mateo, Seattle, or Denver), contributing to the Product SRE strategic objectives and the ongoing transformation of Xero's SRE culture.

Your role will involve technical leadership in reliability, observability, operability, and performance optimization. You'll build strong relationships with product engineering teams, champion an "automation first" approach, and implement error budget cultures with SLA/SLO management. The position offers competitive compensation ranging from $150,000 to $185,000 annually, along with comprehensive benefits including generous paid leave, healthcare coverage, 401k matching, and 26 weeks of paid parental leave.

Xero values diversity and maintains a human-first culture focused on respect, fairness, and inclusion. They offer extensive support for both professional development and personal wellbeing, making it an ideal place for experienced SRE professionals looking to make a significant impact while growing their careers.

Last updated 16 days ago

Responsibilities For Site Reliability Engineer

  • Provide technical contributions to product SRE team deliverables
  • Ensure completion of day-to-day reliability tasks
  • Implement observability best practices across products
  • Build long-term relationships with product engineering teams
  • Contribute to continuous improvement culture
  • Provide training on reliability requirements
  • Monitor and maintain quality standards
  • Handle 24/7 incident response and remediation

Requirements For Site Reliability Engineer

Python
JavaScript
Java
  • Strong engineering and hands-on SRE background
  • Experience in mentoring SRE teams in a fast-growing company
  • Proven track record in senior technical roles
  • Strong product mindset with customer-first thinking
  • Technical understanding of modern cloud technologies (AWS, Azure, GCP)
  • Proficiency in object-oriented programming languages
  • Experience with infrastructure-as-code
  • Experience with observability tooling
  • Experience with agile software development methodology

Benefits For Site Reliability Engineer

401k
Dental Insurance
Medical Insurance
Mental Health Assistance
Parental Leave
Vision Insurance
  • Generous paid leave
  • Employee Assistance Program
  • Medical, dental, vision, and disability insurance
  • Fertility and family forming financial support
  • 401k contribution matching
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Office with snacks and break areas
  • Flexible working
  • Career development opportunities

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