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Principal Security Engineer

Zendesk provides customer experience software that unlocks the power of billions of interactions, enabling businesses to build meaningful relationships with their customers.
San Francisco, CA, USAAustin, TX, USAMadison, WI, USA
$183,000 - $275,000
Security
Principal Software Engineer
Hybrid
1,000 - 5,000 Employees
10+ years of experience
Enterprise SaaS · Cybersecurity

Description For Principal Security Engineer

Zendesk's Threat Prevention Engineering team, part of the Cyber Defence Fusion Center, is seeking a Principal Security Engineer to join their globally distributed team. This role focuses on building comprehensive and scalable security solutions for Zendesk's SaaS environment. The position offers an opportunity to design and develop creative solutions that address real-world security challenges.

The role involves working with cutting-edge cloud-based threat prevention infrastructure, developing proactive defense solutions using various programming languages, and integrating security tools to create a robust threat prevention ecosystem. You'll be collaborating with multiple teams across the organization to advance cybersecurity capabilities while staying current with the latest security trends.

As a Principal Security Engineer, you'll be responsible for analyzing complex security challenges and implementing solutions that protect Zendesk's infrastructure and services. The position requires extensive experience in security, cloud infrastructure, and software engineering, with a particular focus on AWS services and their security implications.

The ideal candidate brings a strong combination of technical expertise and leadership skills, able to influence without direct authority and work effectively in a global, asynchronous environment. This role offers competitive compensation and the opportunity to work in a hybrid setting, combining remote work flexibility with meaningful in-person collaboration.

Join Zendesk, a company dedicated to simplifying the complexity of business and creating meaningful customer connections through their software platform. The role offers the chance to work on significant security challenges while contributing to a product that powers billions of customer service interactions worldwide.

Last updated 6 days ago

Responsibilities For Principal Security Engineer

  • Design and build advanced, cloud-based threat prevention infrastructure
  • Develop proactive defense solutions using Go, Python, Java
  • Integrate security tools and technologies
  • Review projects to identify and manage risks
  • Analyze and implement robust Cyber Security solutions
  • Influence partners to drive security control improvements
  • Collaborate with DevOps, software engineering, IT, and compliance teams
  • Evaluate and enhance existing security measures

Requirements For Principal Security Engineer

Go
Java
Python
  • 10+ years of experience in Security
  • 5+ years of cloud infrastructure development, software engineering, and SaaS security
  • Strong understanding of AWS products and services
  • Programming experience with real-world development
  • Experience with enterprise security tools and technologies
  • Excellent problem-solving skills and self-motivation
  • Strong written and verbal communication skills
  • Team-first, collaborative approach
  • Ability to influence other teams without direct authority

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