Senior Software Engineer

Zendesk is seeking a versatile Frontend Senior Software Engineer to join their growing team responsible for Zendesk-built apps on their App Marketplace. This role is based in their new Product Development Center of Excellence in Pune, which is being established through a Build-Operate-Transfer (BOT) model.

The position offers a unique opportunity to be an early hire and help shape the culture and success of the Pune development center. The role involves extending and developing applications that enhance Zendesk's core product and deliver service to thousands of users daily. The ideal candidate should be adaptable, efficient across various codebases, and passionate about creating impactful experiences.

As a Senior Software Engineer, you'll be responsible for driving innovation and technical excellence within the team, leading by example in problem-solving and communication. The role involves significant hands-on development work, including designing, testing, and deploying high-quality software solutions. You'll also play a crucial role in mentoring team members and contributing to the team's technical direction.

The position requires 6+ years of professional software development experience, with deep expertise in JavaScript/TypeScript and React. You'll work with modern technologies including GraphQL, REST APIs, and various testing frameworks. The role combines technical leadership with hands-on development, requiring both strong engineering skills and the ability to mentor others.

This is a hybrid position requiring 3 days in the office in Pune, offering a balance between remote work flexibility and in-person collaboration. The role is part of Zendesk's mission to simplify business complexity and facilitate meaningful connections between companies and their customers. You'll be joining a company that values diversity, equity, and inclusion, with a strong focus on creating an inclusive work environment.