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Staff Web Engineer

Zendesk provides customer experience software that unlocks the power of billions of interactions, enabling businesses to build meaningful relationships with their customers.
$119,000 - $179,000
Frontend
Staff Software Engineer
Hybrid
1,000 - 5,000 Employees
4+ years of experience
Enterprise SaaS

Description For Staff Web Engineer

Zendesk is seeking a Staff Web Engineer to join their Marketing team and enhance their global web properties. This role focuses on creating consistent, intuitive, and high-performance web experiences. The position involves working with React, Next.js, and other modern web technologies to develop and maintain front-end components while supporting the migration from WordPress to Adobe Experience Manager.

The ideal candidate will have 4+ years of frontend development experience, with strong expertise in React, JavaScript/TypeScript, and modern web technologies. They'll be responsible for maintaining web performance, accessibility standards, and integrating various marketing and privacy platforms.

Working in a hybrid environment at Zendesk's Austin office, you'll collaborate with Marketing, Product, Design, and Engineering teams to deliver scalable web solutions. The role offers an opportunity to work on significant technical challenges while maintaining high development standards through code reviews and best practices.

Zendesk provides customer experience software that powers billions of conversations for well-known brands. They offer a fulfilling and inclusive work environment with a focus on meaningful team connections and professional growth. The company values diversity and maintains a strong commitment to equal opportunity employment.

This position combines technical leadership with hands-on development, requiring both strong engineering skills and excellent communication abilities. You'll be instrumental in shaping the future of Zendesk's web presence while working with cutting-edge technologies and contributing to a collaborative team environment.

Last updated 7 days ago

Responsibilities For Staff Web Engineer

  • Develop and maintain front-end components using React, Next.js, JavaScript, TypeScript, and CSS
  • Support migration of website content from WordPress to Adobe Experience Manager (AEM)
  • Design and implement technical solutions for complex business problems
  • Maintain and optimize web performance focusing on Core Web Vitals and accessibility
  • Integrate and maintain privacy and compliance platforms
  • Support integration of marketing technology platforms
  • Participate in code reviews and design discussions
  • Troubleshoot front-end and CMS-related issues

Requirements For Staff Web Engineer

React
TypeScript
JavaScript
Node.js
  • 4+ years of relevant industry experience with frontend software development
  • Strong experience with React or similar frameworks
  • Solid experience with JavaScript, TypeScript, HTML5, CSS3
  • Experience with CMS migrations
  • Knowledge of performance optimization, Core Web Vitals, and accessibility standards
  • Expertise in frontend state management and REST APIs
  • Familiarity with relational databases and SQL
  • Experience with monitoring and logging tools
  • Excellent written and verbal communication skills

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