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What should I do in a situation where my manager is well-meaning but incompetent?

Senior Software Engineer [L5] at Google profile pic
Senior Software Engineer [L5] at Google

Apologies in advance for a long question. Not sure how to ask this question without providing deeper context.


I’ve been working with my current manager for the last 1.5 years. While they have recently helped me get promoted to Senior, it’s been a constant struggle. I dread our 1:1 almost every single week because it always run overtime and we are often still not on the same page. 

I see two major issues that haven’t notably improved in the times I’ve reported to them.

(1) My manager isn’t able to coach me, or any of the SWEs on the team. My manager doesn’t seem confident when we have career discussions - I recently asked them what they thought was the difference between good TL and a great one, and they struggled to coherently answer this. Instead, they said they would know better after the next performance calibration.  Additionally, none of my teammate has gotten proper coaching either.  For example, a teammate struggled to submit code due to their poor code quality and thus had low CL velocity, so my Manager simply told them to submit more CLs, which only made them more stressed without a legitimate way to improve. 

(2) My manager lacks technical understanding of our projects and constantly pushes for speed. My manager was externally hired, and to this day, they don’t really understand the complexity of the work our team does. I understand EMs don’t need to contribute code directly, but my manager almost always underestimate how complicated the projects our team takes on are. As engineers, we frequently have to defend our timelines, which is not only frustrating but also pressures some teammates to favor suboptimal design or hastily done CLs that just causes even more churn. 

The weird part is, my manager often seem unaware of their own actions, and when I talk to them about these issues, they are always receptive to feedback and seem willing to improve. However, I simply haven’t seen enough improvement in the last 1.5 years. 

I could leave, since this is having an impact on my emotional well-being. But I do have good standing w/ my own team and the overall org, and I want to use this situation to learn as much as I could. I know that I myself have a lot to learn as a tech lead (Thanks for , it’s really helpful), and I know I can probably get a bit ahead of our projects and start estimating/de-risking earlier, so my Manager doesn’t get overly aggressive with timelines. I know I can also take this chance to more closely mentor my teammates and help them succeed, since they aren’t really getting it from our manager. 

I want to stay, but is it the wrong decision because I have little career support from my manager? If I do stay, what should I focus on so I can really help my team and at the same time learn something valuable for my career?

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Posted 2 years ago
1.4K Views
4 Comments

How do I give critical feedback to my manager?

Anonymous User at Taro Community profile pic
Anonymous User at Taro Community

Situation:

I recently started a new position and I'm facing challenges with my manager's communication style. It's making my onboarding process difficult and I've noticed it's affecting our team's culture.

Evidence:

  1. On my first day, there wasn't a structured 1:1. I received a call with scattered instructions about completing 4 PRs by the end of week 1. When I mentioned needing time for machine setup, signing up for health insurance and mandatory trainings, my concerns were dismissed.
  2. By day 4, I hadn't been assigned an onboarding buddy. When I tried initiating a discussion, my manager seemed to think it was unnecessary. During an impromptu meeting, I wasn't given a chance to speak.
  3. My manager suggested working during my vacation. During that vacation, I injured myself but hadn't completed health insurance formalities to see a doctor.
  4. In the first week, I saw my manager confront our designer aggressively during a standup.
  5. In week 2, I was abruptly reassigned to a different project without clear communication to other stakeholders.
  6. During week 3, my manager had a heated debate with our team lead during standup. When I tried mediating, I was told I could leave the call.
  7. Again in week 3, I was told to drop everything to complete a security training by the end of the day.

Environment & Manager:

Speaking with peers, it's clear I'm not the only one feeling overwhelmed. Our onboarding process seems disjointed and the team's morale is low due to constant shifts in priorities. This all seems to link back to our manager's communication style.

Seeking Counsel:

While I understand I'm new and might not have the full picture, I believe this issue is beyond just my experience. I'm looking for advice from:

  1. Someone within the company with the authority to effect change.
  2. Someone who has dealt with similar situations before.

Questions:

  • Given what I've shared, how would you handle this situation?
  • How can I maintain high performance when it feels like there are barriers?
  • How should I approach giving feedback to my manager?
  • Are there any strategies to improve my current situation?

Desired Outcome:

With your guidance, I hope to find a sense of balance and detachment, focusing on my role while navigating these challenges.

I genuinely want to make the best out of my current role and contribute positively to my team. Your insights and advice will be invaluable. Thank you in advance.

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Posted a year ago
1.3K Views
4 Comments

Working with a micromanager

Anonymous User at Taro Community profile pic
Anonymous User at Taro Community

I am a mid level engineer and I work for a manager who has micromanaging tendencies. Some of these tendencies include,

  1. Going deep into implementation details of tasks that engineers are working on. I have been in meetings/discussions where proposed solutions by engineers have been ripped apart by this manager without them having enough context about why the engineer is doing it a certain way. This almost always leads into the engineer having to explain the nitty gritty implementation details to this manager to convince them that the engineer is doing the right thing. Overall, the manager shows very little trust on the decisions taken by the engineers.
  2. When there arises a situation that the manager wants something from an engineer, they will want it immediately i.e. within the next few hours, eod etc. The manager is aware that the engineer is working on a bunch of things but they will not show any regard for that fact. This means that the engineer has to put everything they are working on aside to produce the thing that the manager wants. The problem is that this happens very often and it results in engineers either having to overwork to get their job done or affecting quality of their work.
  3. The manager will put the engineers under extreme pressure to deliver projects on or before the deadline. This includes minor nudges in meetings, lunches, team activities etc. reminding engineers of the timeline to having 2 hour meetings to discuss where we are in terms of meeting the deadline.

I have a few questions based on the above context.

  1. How to deal with such managers?
  2. Is it sustainable long term to work for such a manager? I am considering getting to the next level in my role within the next 2 years, would it be advisable to continue working with this person?
  3. Do most managers have more trust on their directs than described in the above situations?
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Posted 2 years ago
1.2K Views
5 Comments

Risk of PIP!!! Performance Review: Sometimes Meets Expectations x2.

Mid-Level Software Engineer at TikTok profile pic
Mid-Level Software Engineer at TikTok

My Role is Senior SRE

I received my second performance review and it came in at a -M which means Sometimes meets expectations. This is my first year in big tech and I'm at a loss for words. I worked 12-hour days since I started. The first 6 months I just winged it and did not realize how strategic and crucial these performance reviews were.

So for my second 6 months, I aligned with my team lead and manager. I executed every project they asked me to and even created some projects to help the entire team. I was led to believe I was doing good work. However, this Tuesday I received the news that my rating is again a -M. They said that they did not put me on a PIP because they saw improvement from the last PR.

They told me the reason was that I am one of 3 Sr. Engineers and that two of them are performing more than I am. Since we are rated on a curve I am last. 9 out of my 10, 360 reviews were positive and an M or above. I have a follow-up meeting next week with my manager to discuss my improvement plan. I also set up a call with my manager's manager for a coaching/mentorship call.
Here are my questions.

  • I feel like my manager sees others as more proficient than me. Even though other colleagues tell me I am better than the other senior engineers how can I break out of this perception my manager has?
  • How can I avoid a PIP? Our next performance review is in 2-3 months due to some changes they made in the yearly PR schedule. I don't think I can make enough changes during that time.
  • What should my approach be towards my manager and his manager?
    • I want to be humble but also direct.
    • I feel I am not being treated fairly but I also think the system may be designed this way. I don't want to appear like I am a victim either.
  • I fear that I will get a PIP due to my manager's subjective opinion I will lose my job, my apartment, and I will have lost the last 2 years of working myself to the bone. How can I escape being in this state of survival?
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Posted a year ago
1K Views
2 Comments