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Huge Culture Change

Senior Lead Software Engineer
Current Employee
Has worked at Capital One for 6 years
March 24, 2025
Plano, Texas
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Pay is pretty good for the area, and benefits are good. Highly dependent on what line of business you work in, but some can be okay with good people. Others, like Financial Services (FS), are terrible. Avoid at all costs.

Work-life balance can be pretty good but depends on your manager. I've had some good and some really bad.

Cons
  • Depends on the manager, but a lot of micromanaging.
  • If you have issues with a co-worker or manager and talk to HR, they likely won't do anything.
  • Twice per year review process with forced below-strong distribution (as high as 20%), resulting in a performance plan which usually results in being let go.
  • The review process focuses too much on extra-curricular activities and not actually software engineering work; it's more about who you know.
  • Very difficult to get promoted after the Lead (manager) level.
  • Forced return to office even when the team is not in the same location.
  • Meeting-heavy culture with too many town halls, all-hands, etc.
  • A lot of strong personalities who interrupt and talk over others.
  • Many Capital One-specific abstractions over open-source tools, so you don't actually get experience working with industry-standard tools.
  • Many re-orgs, so you may end up with a new manager often.
  • Very unorganized.
  • Leadership and product take their time making decisions and go back and forth between decisions, but expect developers to be done yesterday.
Advice to Management

There used to be a great culture here, and it has taken a sharp turn for the worse. Take a good look at the people leaders you have and determine if they are actually doing it because they want to help people. Actually listen to the results of the all-associate survey. Stop forcing return to office where it isn't beneficial.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
1.0
Compensation and Benefits
4.0
Senior Management
1.0

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