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Great during my first 7+ years, but not so great over my last 2+ years

QA Analyst
Former Employee
Worked at Intuit for 9 years
April 1, 2022
Mountain View, California
2.0
Doesn't RecommendPositive OutlookNo CEO Opinion
Pros

Nice work atmosphere, and I worked with some very nice and smart folks over my total of 9 years and 9 months there. It was a very fun and collaborative place to work for the majority of my time there. I felt valued over most of my years working at Intuit, and was proud to let people know that I worked there.

Cons

Over the last 2 years and 3 months that I worked at Intuit, the culture became very cut-throat. Much of the Quality Assurance testing was getting off-shored, and employees in the US were being laid off as a result.

So instead of being an exciting company to wake up and go to work at, it began to feel like dread. Many folks were simply worried that they might be the next to lose their job.

In that kind of environment, some co-workers were not ashamed to look out for themselves at the expense of making another co-worker look not so great. Once you get branded as being 'not so great', it feels like there is a target on your back.

Ultimately, no matter how much you contribute to the team effort, if a supervisor doesn't appreciate (or even care to understand) your contributions, it really does not matter if you put in more time or make significant contributions.

Anyway, there seemed to be a 'cult of personality' in Quality Assurance over the last couple of years that I worked at Intuit. Co-workers would fall in line and tell management what management wanted to hear about anyone who might be under-performing and in management's crosshairs (even if co-workers didn't really feel that way).

No one wants to disagree with their supervisor's opinions.

Not sure how I lasted a total of 9 years and 9 months, but Intuit management made my last 2+ years a very miserable work experience.

Advice to Management

I hope that upper management dials back to the management style at Intuit when Scott Cook was the CEO, because I sincerely enjoyed my earlier years at Intuit.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
3.0
Senior Management
1.0

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