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Best place I've ever worked

Senior Software Engineer
Former Employee
Worked at Intuit for 4 years
July 31, 2018
Mississauga, Ontario
5.0
RecommendsPositive OutlookApproves of CEO
Pros

Great company that lives its values.

Brad Smith is a pretty cool dude to have for a CEO. Charismatic and down to earth.

Very talented team, pretty friendly, easy to work with.

Exciting and engaging environment.

Nice building, with lots of free perks, including bunches of free food and snacks.

Employees feel valued by the company.

Great total compensation package: salary, benefits, training, and a bunch of other stuff.

Decent amount of opportunity to take on more responsibilities and grow your career.

Your voice will be heard.

Cons
  • It's a struggle to keep the business running under two decades worth of tech debt.
  • Too many mandatory meetings for those who require extended periods of concentration for maximum productivity.
  • Bit of a rumour mill problem when I was there. It can be personally hurtful and toxic to the team's health.
  • Some low performers are tolerated instead of replaced. I'm not sure why.
Advice to Management

Improve the tech debt ASAP, assuming it isn't already too late. Your younger competitors are taking you to school. Learn the lessons they're teaching.

Consider the second and third-order consequences for every decision, and stop short-sightedly over-weighing the first-order.

Consider the long-term impact of every decision; don't mortgage the future for an incremental benefit today.

Stop wasting effort on building unrequested features which you then try to sell to customers. Instead, build/perfect things that people want to pay for.

Be bold. Decisions are often far too conservative, overly protecting an aging (and shrinking) customer base instead of aggressively going after younger customers.

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