Escalation Engineer Interview Experience - Amsterdam, Netherlands
July 1, 2015
Negative ExperienceNo Offer
Process
Initial telephone screen with a recruiter, followed by a technical conversation with a Senior Escalation Engineer.
Invited to in-person interviews with a manager and another technical interview with another Senior Escalation Engineer.
Questions
Managers' questions are about behaviors: how would you react in certain situations?
Technical questions involve in-depth conceptual and theoretical questions. For example:
- What's the difference between SCSI-2 and SCSI-3?
- How does a SAS drive work internally (not its features)?
- How do you troubleshoot an FC-AL loop?
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Interview Statistics
The following metrics were computed from 1 interview experience for the NetApp Escalation Engineer role in Amsterdam, Netherlands.
Success Rate
0%
Pass Rate
NetApp's interview process for their Escalation Engineer roles in Amsterdam, Netherlands is extremely selective, failing the vast majority of engineers.
Experience Rating
Positive0%
Neutral0%
Negative100%
Candidates reported having very negative feelings for NetApp's Escalation Engineer interview process in Amsterdam, Netherlands.
NetApp Work Experiences
3.0
Great till mediocre management started to take over
Escalation Engineer • Former Employee
Research Triangle Park, North Carolina, United States
May 28, 2013
Pros: NetApp was a great place to work early on, and the technical people were great to work with. I had some really smart peers and mentors.
Cons: Early on, the company was small and had a startup mentality. But after RTP started to expand into the second and third buildings, mediocre management stepped in and really made things backward.
3.0
Best place to work?
Escalation Engineer • Former Employee
Schiphol-Rijk, Netherlands
August 17, 2016
Pros: For the most part, a great team.
Some great technical expertise in certain teams.
Access to lots of technical training (internal and external).
Career growth is possible (although sometimes hindered, see minuses).
Fair package.
Flexibility.
Cons: - Typically more managers than years in the company.
- Some say the only thing that never changes is change (can be good or bad).
- Career growth can be hindered if you're "useful" in your current position.
- Management may stay in place if they are conformist.
- Stress level in technical support was high, but management did not prioritize that issue.
- HR was horrible for the most part (i.e., never representing the employee's interest, but only the employer's).
4.0
They used to be a great company but slowly got taken over by an old network of complacent management
Escalation Engineer • Former Employee
Research Triangle Park, North Carolina, United States
January 3, 2018
Pros: A good starting ground to gain knowledge in the storage industry. It used to have lots of perks, but I'm not sure about now. The technology is lagging behind all of the new modular storage options.
Cons: Lots of politics, therefore many people were scared to open their mouths and share their opinions. Managers played favorites and could be vindictive. It's a male-dominated environment.
- 3.0Great till mediocre management started to take overEscalation Engineer • Former EmployeeResearch Triangle Park, North Carolina, United StatesMay 28, 2013Pros: NetApp was a great place to work early on, and the technical people were great to work with. I had some really smart peers and mentors.Cons: Early on, the company was small and had a startup mentality. But after RTP started to expand into the second and third buildings, mediocre management stepped in and really made things backward.
- 3.0Best place to work?Escalation Engineer • Former EmployeeSchiphol-Rijk, NetherlandsAugust 17, 2016Pros: For the most part, a great team. Some great technical expertise in certain teams. Access to lots of technical training (internal and external). Career growth is possible (although sometimes hindered, see minuses). Fair package. Flexibility.Cons: - Typically more managers than years in the company. - Some say the only thing that never changes is change (can be good or bad). - Career growth can be hindered if you're "useful" in your current position. - Management may stay in place if they are conformist. - Stress level in technical support was high, but management did not prioritize that issue. - HR was horrible for the most part (i.e., never representing the employee's interest, but only the employer's).
- 4.0They used to be a great company but slowly got taken over by an old network of complacent managementEscalation Engineer • Former EmployeeResearch Triangle Park, North Carolina, United StatesJanuary 3, 2018Pros: A good starting ground to gain knowledge in the storage industry. It used to have lots of perks, but I'm not sure about now. The technology is lagging behind all of the new modular storage options.Cons: Lots of politics, therefore many people were scared to open their mouths and share their opinions. Managers played favorites and could be vindictive. It's a male-dominated environment.
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