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Toxic workplace with a free meal

Quality Assurance
Former Employee
Worked at TikTok for 1 year
February 5, 2023
2.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros
  • Decent for a first job in the corporate world.
  • Shiny name to brag about in your CV.
  • Employee benefits like a free meal on duty, gym membership, and dental.
  • Flexibility to work from home for 3 days.
  • Team activity vouchers to order a lunch once a month with your colleagues.
Cons

Where do I start!

  • Extremely toxic work place. You are constantly put against moderators and SMEs and HAVE to prove that your point of view is right, otherwise yours is "Failed" and theirs is "Successful", and your efficiency will be affected. It is exhausting and toxic. They put people against each other. You are always seen as the bad person; it creates a sense of resentment between teams.

  • Toxic competition between colleagues because your performance (salary) is based on how well you have done against other peers.

  • Salaries are way below market for the same job title and skills.

  • The salary changes after 6 months of working in the position. If you make an internal move and your salary adjustment is solely based on your performance, the change is less than what you make as a moderator if you work weekend shifts and night shifts.

  • There is no room for growth for your skills to be able to find jobs into new departments within the company because you are pigeonholed as (trust and safety).

  • Most new job openings are limited for Dublin, leaving the rest without chances to grow professionally unless they are willing to relocate.

  • Constant clarification changes and too many work documents that are ambiguous to work with. It is difficult to keep up.

  • Constant new processes implemented in a rushed way without taking into account how it would affect efficiency.

  • Low retention of talented staff.

Advice to Management
  • Stop rushing new changes in before you test them. Employees can't keep up with all the changes. Some ideas are good on paper only.
  • Compensate employees based on their input and skills, not based on how they did against their colleagues.
  • Allow room for growth; people will leave if they feel pigeonholed in one career path.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
1.0
Compensation and Benefits
3.0
Senior Management
2.0

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