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Wonderful working environment, mediocre salary

Quality Analyst
Current Employee
Has worked at Wayfair for 2 years
August 17, 2015
Boston, Massachusetts
3.0
Doesn't RecommendPositive OutlookNo CEO Opinion
Pros

The open office environment breeds quick, direct, and efficient problem-solving, coupled with a deeper team feel and an understanding of how the parts of the company function. It's a great place to meet friends.

Cons

Management shoots itself in the foot by not listening to any notes given from current unhappy employees.

Wayfair hires smart, young, and motivated kids right out of college that have the capacity to function in this dynamic environment. However, we're pigeonholed by finger-pointing, low salary, and above all else, one of the highest turnover rates I've ever seen in a company. This causes so many procedures to just halt in their tracks.

New hire training is constant and required due to the number of people leaving the company of their own accord. I've heard from a number of colleagues that during their exit interviews, they voice all of the problems that had obstructed them from work, however, nothing has changed.

There are several bright coworkers trying desperately to make the processes better and more fluid, but they're handicapped by tenure and lack of leadership, so they become jaded.

Advice to Management

Care about all facets of the company, not just engineering, and actually retain advice from employees.

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