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Collaboration Good, Policy Stifles

Database Analyst
Former Employee
Worked at Wells Fargo for 9 years
November 8, 2017
San Francisco, California
4.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

A collaborative work environment that crosses business lines and company divisions allows the sharing of best practices from those who have already laid the groundwork.

This minimizes the need to "recreate the wheel" when building similar internal structures or products being considered by other functional groups within the bank but outside that immediate banking group.

Cons

Standardization of bank policy for all employee functions, as well as HR rules and regulations, by publishing "cookie cutter" procedure manuals throughout all banking groups.

Exceptions are deemed unacceptable and limit each group's specific work environments, which often need some variations in policy to function effectively.

Advice to Management

Creativity and collaboration were hallmarks of the pre-Wachovia merger at Wells Fargo. Work-life balance used to be a value that allowed latitude for employees to complete projects and manage work hours accordingly, even if work sometimes had to happen after regular business hours. Everything is standardized and governed by procedures and no-exception policies that sometimes limit work-life balance to just a 9-to-5 time slot.

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