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Principal Service Engineer, Adobe Firefly

Adobe changes the world through digital experiences, providing tools for designing and delivering exceptional digital experiences from emerging artists to global brands.
$193,900 - $362,400
Machine Learning
Principal Software Engineer
In-Person
5,000+ Employees
10+ years of experience
AI · Enterprise SaaS

Description For Principal Service Engineer, Adobe Firefly

Adobe, a global leader in digital experiences, is seeking a Principal Service Engineer for their Adobe Firefly Generative AI Services team. This is a high-impact technical leadership role focused on building scalable, high-performance generative AI systems that power features across Adobe's flagship products including Firefly, Photoshop, Illustrator, Express, Stock, Premiere, and GenAI Enterprise solutions.

The role combines deep technical expertise in machine learning infrastructure with strategic leadership responsibilities. You'll be responsible for designing and developing APIs and systems that integrate both Adobe's proprietary and third-party generative models. As a hands-on technical leader, you'll champion technical excellence and operational rigor while scaling a growing portfolio of GenAI services.

The position offers an opportunity to work on cutting-edge generative AI technology at enterprise scale, addressing Adobe's most complex engineering challenges. You'll lead a team of talented engineers, define technical direction, and mentor a growing organization of ML and services engineers. The role requires expertise in large-scale GPU-intensive workloads, distributed systems, and MLOps platforms.

Adobe offers a competitive compensation package ranging from $193,900 to $362,400 annually, varying by location and experience. The company is known for its exceptional work environment, unique "Check-In" approach to employee development, and comprehensive benefits package. Adobe is committed to diversity and inclusion, operating as an Equal Employment Opportunity employer.

This role represents a unique opportunity to shape the future of creative AI tools at one of the world's leading software companies. You'll be at the forefront of integrating generative AI capabilities into products used by millions of creative professionals worldwide, while leading and mentoring a team of skilled engineers in a rapidly evolving technical domain.

Last updated 2 days ago

Responsibilities For Principal Service Engineer, Adobe Firefly

  • Lead the development and scaling of core GenAI services and APIs
  • Design and architect inference infrastructure for enterprise-scale model customization
  • Provide hands-on technical leadership and guidance
  • Evaluate and incorporate emerging MLOps technologies
  • Drive cross-functional alignment with Product Managers, TPMs, and engineering leaders
  • Lead design reviews and establish technical standards
  • Design and lead DevOps processes and tooling development
  • Foster a culture of innovation and technical excellence

Requirements For Principal Service Engineer, Adobe Firefly

Kubernetes
  • MS or PhD in Computer Science or related field—or equivalent industry experience
  • 10+ years of experience building and operating production-scale systems
  • 3+ years of experience leading large-scale, GPU-intensive GenAI workloads
  • Proven track record of leading cross-functional teams
  • Exceptional communication and leadership skills
  • Deep experience in model serving, orchestration, and GPU resource management
  • Hands-on expertise with Kubernetes, distributed systems, and MLOps platforms
  • In-depth understanding of generative model architectures

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