Sr. Program Manager

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity Lead the development and implementation of process for our Consonant design system and web publishing framework, and Accessibility compliance across Adobe.com surfaces. Coordinate departmental or cross-functional teams, focused on delivering new or upgrading existing systems and components. Responsible for projects from initiation through delivery including planning and maintaining schedules and optimizing operational framework. Lead cross-functional activities and teams, ensuring completion of high-quality projects on time and within budget.

What you'll do

• Proactively drive program execution and delivery of associated scope, build end-to-end cross-functional timelines and reconcile resources with minimal guidance
• Work closely with Designers, Engineers and Product Managers to develop detailed, cross-team project or program plans that take into account all requirements, constraints, resources, and results associated with defined objectives
• Drive clear communication and status regarding releases, ensuring partner validation and UAT
• Assist Design and Engineering Managers with release planning
• Provide strategic POV relative to Adobe.com surfaces as member of Adobe's "accessibility working group", accountable to Adobe Accessibility Board
• Partner with Adobe's Accessibility team to implement surface audits and ensure teams' compliance to Accessibility standards
• Drive quarterly planning process to set clear expectations for scope, timing, resourcing, and deliverability of quarterly priorities, gaining alignment with cross-functional partners
• Aggregate, organize, and synthesize program and project information in order to communicate with extended team and leadership
• Clearly communicate goals, roles, responsibilities, and desired program outcomes
• Coordinate and run operational, project, and executive check-in meetings
• Continually evaluate existing processes and procedures and drive improvements
• Establish credibility with peers and be a driving force for change when needed
• Perform risk management: identify, analyze, respond, and control risks, resolve project-specific issues and partner concerns in a timely manner
• Drive tactical decisions for projects that are under your direct responsibility
• Engage with regional teams for international deployment of capabilities and content

What you need to succeed

• Bachelor's degree or equivalent experience
• Minimum of 5 years of program/project management experience preferably with large enterprise web projects
• Hands on experience with Agile & project management methodologies with confirmed leadership capabilities
• Solid understanding of Web technologies, including web content management systems (specific Adobe Experience Manager experience a plus)
• Experience rolling out and scaling systems design across an organization
• Knowledge and experience with Microsoft Excel, Project, SharePoint, Workfront, JIRA, and Wiki
• Excellent business partner management and presentation skills

Desired Traits

• Driver – Take charge. Get things done. Proven track record in operating effectively and autonomously
• Organized – A planner who brings order and resolve to a fast-paced environment with matrixed organizations
• Articulate – Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials
• Quality – Attention to detail and a proven track record of successful delivery of complex global projects
• Flexible – Ability to juggle several projects and shift priorities as needed
• Creative – Exhibiting an innovative, forward-thinking approach to problem-solving
• High EQ – Ability to stay calm and collected, focus on solving problems. Strong communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues