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Global Technical Helpdesk Engineer

Online travel booking platform specializing in hotel reservations and accommodation services.
Bangkok, Thailand
DevOps
Mid-Level Software Engineer
In-Person
1,000 - 5,000 Employees
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Description For Global Technical Helpdesk Engineer

Agoda, a leading online travel booking platform, is seeking a Global Technical Helpdesk Engineer to join their IT Operations team in Bangkok, Thailand. This role offers an exciting opportunity to work in a dynamic, international environment at the forefront of the travel technology industry.

As a Global Technical Helpdesk Engineer, you will be responsible for providing technical support and maintaining the IT infrastructure that powers Agoda's global operations. You'll work closely with various teams to ensure smooth functioning of systems, troubleshoot issues, and implement solutions to enhance the company's technical capabilities.

This position is based in Bangkok, Thailand, and Agoda provides visa support for international candidates, demonstrating their commitment to building a diverse and skilled workforce. The role offers exposure to cutting-edge technologies in the travel and e-commerce sectors, allowing you to grow your skills in a fast-paced, innovative environment.

Joining Agoda means becoming part of a company that values technological excellence and continuous learning. You'll have the opportunity to work on global projects, collaborate with talented professionals from around the world, and contribute to the success of a leading player in the online travel industry.

If you're passionate about technology, enjoy solving complex problems, and want to be part of a company that's shaping the future of travel, this Global Technical Helpdesk Engineer role at Agoda could be the perfect next step in your career. Apply now to join a team that's dedicated to innovation and excellence in the heart of Bangkok's vibrant tech scene.

Last updated a year ago

Responsibilities For Global Technical Helpdesk Engineer

  • Provide technical support for Agoda's global IT infrastructure
  • Troubleshoot and resolve complex technical issues
  • Collaborate with various teams to maintain system functionality
  • Implement solutions to enhance technical capabilities
  • Support global projects in the travel technology sector

Requirements For Global Technical Helpdesk Engineer

  • Experience in IT helpdesk or technical support roles
  • Knowledge of IT infrastructure and systems
  • Strong problem-solving and communication skills
  • Ability to work in a fast-paced, global environment
  • Willingness to relocate to Bangkok, Thailand

Benefits For Global Technical Helpdesk Engineer

  • Visa sponsorship for international candidates
  • Opportunity to work in a global tech company
  • Exposure to cutting-edge travel and e-commerce technologies
  • Career growth in a fast-paced, innovative environment

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