Senior Staff Software Engineer, Community Support Engineering

Airbnb is seeking a Senior Staff Software Engineer to join their Community Support Engineering team in China. This role is crucial in developing world-class technology and solutions that power Airbnb's Community Support. As the most seasoned individual contributor, you'll set high standards for engineering practices, architecture design, and team communication while actively mentoring other engineers. The position requires expertise in large-scale system design, strong leadership capabilities, and the ability to drive technical excellence. You'll work on products that empower guests, hosts, CS agents, and operations teams globally, making a significant impact on Airbnb's user experience. The role offers the opportunity to work with a global team while being based in China, combining technical expertise with strategic product thinking to drive innovation in customer support technology.