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Senior Site Reliability Engineer (US Shift)

AlphaSense provides AI-powered market intelligence and search platform trusted by over 4,000 enterprise customers, including majority of S&P 500.
Site Reliability
Senior Software Engineer
Remote
1,000 - 5,000 Employees
5+ years of experience
Enterprise SaaS · AI

Description For Senior Site Reliability Engineer (US Shift)

AlphaSense, a leading AI-powered market intelligence platform, is seeking a Senior Site Reliability Engineer to join their growing team in a remote position based in India. This role is unique as it covers US time zone hours (7 PM - 3 AM IST), making it perfect for night owls who thrive in a global work environment.

The position offers an exciting opportunity to tackle complex reliability challenges at scale, working with cutting-edge technologies including Kubernetes, Linux, and cloud platforms. As a Senior SRE, you'll be instrumental in maintaining and improving the reliability of a platform trusted by over 4,000 enterprise customers, including many S&P 500 companies.

Your mission will be to elevate the product's reliability to achieve 99.99% uptime, comparable to the precision of Swiss watchmakers. You'll work closely with development teams, championing SRE culture and best practices across the organization. The role involves hands-on work with modern monitoring systems, incident response, and complex troubleshooting across distributed systems.

The ideal candidate brings strong experience in Linux, Kubernetes, and cloud platforms, coupled with excellent problem-solving abilities and communication skills. You'll need to be comfortable working under pressure, making decisive actions during incidents while maintaining clear judgment. Your expertise in system monitoring, understanding of SLOs, and ability to diagnose complex issues across the technology stack will be crucial.

AlphaSense offers a collaborative environment where you'll be part of a team of creative technologists driving innovation and delivery. The company has a strong global presence with offices across the US, UK, Finland, India, Singapore, Canada, and Ireland. Recent acquisition of Tegus in 2024 demonstrates the company's growth trajectory and commitment to expanding their market intelligence capabilities.

This role is perfect for someone who wants to make a significant impact on a platform that helps the world's most sophisticated companies make better decisions. You'll have the freedom to propose and experiment with solutions, adapt open-source technologies to fit unique needs, and help shape the future of reliability engineering at AlphaSense.

Last updated 21 hours ago

Responsibilities For Senior Site Reliability Engineer (US Shift)

  • Support developers and AlphaSense platform
  • Work on platforming and tooling
  • Participate in on-call rotation covering US time zone (7 PM - 3 AM IST)
  • Diagnose and resolve production issues across multiple services
  • Assist with daily production system operations
  • Champion and shape SRE culture
  • Contribute to improving software application through observability
  • Ensure system reliability targeting 99.99% uptime

Requirements For Senior Site Reliability Engineer (US Shift)

Python
Kubernetes
Linux
  • Strong experience in Linux, Kubernetes, Helm
  • Cloud-native architectures and modern web application behavior knowledge
  • Python and AWS or GCP experience
  • Experience in system monitoring; understanding of SLO, MTTI, MTTR, and MTTF
  • Strong diagnostic skills for complex issues in operating systems, networks, and distributed systems
  • Excellent communication skills
  • Ability to work under pressure
  • Understanding of complex tech stacks from infrastructure to frontend

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