Application Engineer, Amazon, Amazon

Amazon's Catalog Support and Programs (CSP) team is seeking an Application Engineer to join their Selection and Catalog Systems team. This role, part of the rekindle returnship program, focuses on providing a single point of contact for item-related problems across retail and merchant catalogs. The position involves monitoring data flow, meeting ticket SLAs, and driving root cause resolution of defects.

The ideal candidate will be responsible for supporting business teams worldwide by providing critical product support, conducting data research, and working on workflow improvements. They will play a crucial role in maintaining and improving Amazon's catalog systems, which are essential for providing customers with the largest and most up-to-date selection globally.

This role requires strong analytical abilities, excellent communication skills, and the capacity to work with complex data from multiple sources. The successful candidate should be comfortable with ambiguity, have strong attention to detail, and possess the ability to think strategically about business, product, and technical challenges.

Key responsibilities include migrating metadata and business rules from existing manual templates into the Unified Platform, analyzing and fixing inconsistencies, and working with cross-functional teams to drive process improvements. The position requires experience with Unix, scripting languages, and technical troubleshooting.

Amazon offers a dynamic work environment where you'll have the opportunity to work with cutting-edge technology while solving complex problems that directly impact the customer experience. The role combines technical expertise with business acumen, making it ideal for someone who enjoys both technical challenges and driving business impact.