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Application Engineer II

Amazon is a global technology and e-commerce company that provides various products and services.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Application Engineer II

The Amazon Kindle Engineering Support team is seeking an Application Engineer II to join their dynamic team that provides production engineering support to the Kindle digital product family. This role combines hands-on technical support with software development, offering a unique opportunity to work with Amazon's digital products ecosystem.

As an Application Engineer II, you'll be responsible for supporting multiple products, features, and services through troubleshooting and development work. The position requires proficiency in various programming languages including Python, Java, and shell scripting, as well as experience with full-stack web technologies. You'll be working in both staging and production environments, developing tools for operations and maintenance, and coordinating with multiple teams to maintain service level agreements.

The role offers an excellent opportunity to grow your technical skills while working with Amazon's world-class engineering teams. You'll be involved in various aspects of software support and development, from handling customer tickets to building technical solutions. The position requires strong problem-solving abilities, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Working at Amazon, you'll be part of a company known for innovation and customer obsession. You'll have access to cutting-edge technologies and the opportunity to work on products used by millions of customers worldwide. The role offers competitive compensation and benefits, along with significant opportunities for career growth and development.

If you're passionate about technology, enjoy solving complex problems, and want to be part of a team that's shaping the future of digital reading, this position could be perfect for you. Join us in making a significant impact on how millions of customers interact with Kindle products and services.

Last updated 3 days ago

Responsibilities For Application Engineer II

  • Provide support of incoming tickets, including extensive troubleshooting tasks
  • Work on operations and maintenance driven coding projects
  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of one or more Digital products or components
  • Customer notification and workflow coordination

Requirements For Application Engineer II

Python
Java
Linux
  • 2+ years of software development, or 2+ years of technical support experience
  • Bachelor's degree in engineering or equivalent
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

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