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Application Engineer III

Global technology company specializing in e-commerce, cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Application Engineer III

Join Amazon's Books Purchase and Payments Experience team, where you'll be part of reinventing the books purchase experience for millions of customers worldwide. As an Application Engineer III, you'll work in a team that owns multiple payment methods and workflows, focusing on simplifying and enhancing the customer purchase experience. The role combines production engineering support with software development, requiring strong troubleshooting skills and the ability to work on multiple overlapping tasks.

You'll be responsible for providing critical support through ticket management, software deployment, and tool development. The position demands expertise in Unix systems, scripting languages, and modern programming practices. You'll work with distributed systems, handle production environments, and coordinate across multiple teams to maintain service level agreements.

This is an excellent opportunity for someone with strong technical skills who enjoys both support engineering and development work. The role offers exposure to large-scale systems at Amazon, working with web services, distributed systems, and various modern technologies. You'll be part of a team that values operational excellence and customer-focused problem-solving.

The position requires someone who can work independently, prioritize effectively, and maintain strong attention to detail. You'll need excellent communication skills as you'll be interacting with multiple teams and creating knowledge bases. This role is perfect for someone who wants to grow their career at one of the world's leading technology companies while making a direct impact on customer experience.

Last updated 11 hours ago

Responsibilities For Application Engineer III

  • Provide support of incoming tickets, including extensive troubleshooting tasks
  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of one or more Digital products or components
  • Customer notification and workflow coordination
  • Work with multiple teams for handling support issues
  • Problem-solving and operational excellence

Requirements For Application Engineer III

Python
Ruby
Linux
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Good verbal and written communication skills

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