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Application Engineer III, Amazon

Global technology company pioneering e-commerce, cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Application Engineer III, Amazon

Join Amazon's Kindle team, which has revolutionized how books are published, sold, and read globally. As an Application Engineer III, you'll be part of a team that enables independent authors to publish and sell directly to readers through Kindle and print-on-demand offerings. This role combines technical support and development responsibilities, focusing on maintaining and improving critical systems that power Amazon's digital reading experience.

Your day-to-day work will involve leading technical deep-dives, analyzing system architectures, and developing solutions for complex distributed systems. You'll troubleshoot incoming tickets, develop automation tools, and work on improving operational efficiency. The role requires strong debugging skills and the ability to provide technical solutions through code modifications and configuration changes.

This is an excellent opportunity for someone who enjoys both technical problem-solving and system optimization. You'll collaborate with multiple teams, mentor junior engineers, and contribute to improving support documentation and processes. The role also offers exposure to cutting-edge technologies, including Generative AI, to enhance operational efficiency.

Working at Amazon means being part of a company that's constantly innovating and improving how people access and enjoy books worldwide. You'll be supported by Amazon's inclusive culture and work with teams that are passionate about delivering the best results for customers. The position offers the chance to make a significant impact on systems that millions of readers rely on daily.

Last updated 6 hours ago

Responsibilities For Application Engineer III, Amazon

  • Provide support for incoming tickets, including extensive troubleshooting tasks
  • Develop and maintain automation tools, processes to improve operational efficiency
  • Conduct thorough debugging and provide technical solutions
  • System and Support status reporting
  • Address software and security mandates for services
  • Work with support and development team for handling-off or taking over active support issues
  • Create team specific knowledge base and skill set

Requirements For Application Engineer III, Amazon

Linux
Java
Python
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

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