Application Engineer, RBS

Retail Business Services (RBS) at Amazon is seeking an experienced Application Engineer to join their team. This role supports Amazon's Retail business growth worldwide through selection management, defect elimination, and operational process support. The tech team develops automation leveraging Machine/Deep Learning to scale execution of complex tasks.

As an Application Engineer, you'll act as a technical lead and subject matter expert, leading large multi-team projects and resolving complex support issues. You'll work on improving operational efficiency through SLAs, metrics, monitoring, and documentation while designing and developing high-performing applications.

The role offers significant opportunities for growth and impact. You'll mentor junior engineers, work with Amazon leaders to improve support across the company, and contribute to hiring and training. The team values work-life harmony and provides strong support for new members through mentorship, code reviews, and regular technical discussions with senior engineers.

Key responsibilities include on-call support for monitoring and bug fixes, working with development teams to improve service support, and onboarding clients to the platform. You'll need strong technical skills in software development, debugging, and database management, along with excellent communication abilities.

The ideal candidate brings 5+ years of software development or technical support experience, deep understanding of software principles and patterns, and experience with relational databases. Knowledge of distributed applications and AWS ecosystem is a plus. You'll join a team that focuses on selection management, defect elimination, and operational process support, using ML/DL to automate complex tasks.

This role offers the opportunity to work on meaningful projects that directly impact Amazon's retail business while growing professionally in a supportive environment that values both technical excellence and work-life balance.