Retail Business Services (RBS) at Amazon is seeking an experienced Application Engineer to join their team. This role supports Amazon's Retail business growth worldwide through selection management, defect elimination, and operational process support. The position combines technical expertise with leadership responsibilities, requiring both deep technical knowledge and strong mentorship abilities.
The ideal candidate will serve as a technical lead and subject matter expert, working on complex support issues and leading multi-team projects. You'll be responsible for improving operational efficiency through SLAs, metrics, and monitoring systems, while also designing and developing high-performing applications. The role involves significant interaction with development teams and stakeholders across Amazon.
RBS tech team emphasizes work-life harmony and provides extensive opportunities for growth through mentorship, code reviews, and technical discussions with senior engineers. The team leverages Machine Learning and Deep Learning to automate complex tasks, making this an excellent opportunity for someone interested in working with cutting-edge technologies.
Key responsibilities include leading technical support initiatives, developing automated solutions, mentoring junior engineers, and participating in on-call rotations. The role requires strong problem-solving abilities, excellent communication skills, and the capacity to work effectively in a fast-paced environment.
This position offers the opportunity to work with one of the world's leading technology companies, with access to extensive learning resources, including O'Reilly platform access and support for AWS/ML certifications. The team culture emphasizes continuous learning, knowledge sharing, and maintaining a healthy work-life balance.
If you're passionate about solving complex technical challenges, mentoring others, and working with cutting-edge technology in a collaborative environment, this role offers an excellent opportunity to make a significant impact while growing your career at Amazon.