Business Intelligence Engineer, Delivery Experience

The Amazon Delivery and Shopping Experience Product Team is seeking a Business Intelligence Engineer (BIE) to optimize customer and shopping experience through data-driven solutions. As part of Amazon's DEX product team, you'll be at the forefront of Customer Experience innovation, collaborating with research scientists, software developers, and business leaders to tackle complex challenges. The role involves analyzing massive datasets, identifying improvement areas, defining metrics, and driving implementations with stakeholders.

You'll work on high-impact projects focused on improving Amazon's long-term profitability through data analysis, pattern recognition, and solution development. The position requires strong analytical thinking, technical expertise, and the ability to influence through data-driven insights. You'll be responsible for complex data analysis, program management, and working with senior leadership on strategic initiatives.

The role offers the opportunity to:

• Drive millions in revenue impact through data-driven improvements
• Develop and implement customer experience policies
• Build automated BI solutions and monitoring systems
• Work with cutting-edge analytics tools and large-scale datasets
• Collaborate with cross-functional teams across Amazon

This is an excellent opportunity for someone who combines strong technical skills with business acumen and wants to make a significant impact on Amazon's customer experience initiatives. The role offers exposure to senior leadership and the chance to influence major business decisions through data analysis.