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Business Intelligence Engineer, Last Mile Analytics

Amazon is the world's largest e-commerce company focused on customer obsession, innovation, and operational excellence.
Data
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Logistics

Description For Business Intelligence Engineer, Last Mile Analytics

Amazon is seeking an experienced Business Intelligence Engineer to join their Last Mile Analytics team, focusing on optimizing delivery operations through data-driven insights. This role sits at the intersection of logistics, data analytics, and customer experience, working to improve the efficiency and accuracy of Amazon's vast delivery network.

The position requires a unique blend of technical expertise in data analysis and business intelligence, combined with strong leadership and strategic thinking capabilities. You'll be responsible for analyzing and improving the complex decision-making processes behind Amazon's delivery operations, from address verification to route optimization.

As a Business Intelligence Engineer, you'll work with massive datasets to solve complex problems affecting millions of daily deliveries. You'll need to be proficient in SQL, Python, and various BI tools, with experience in building and maintaining data pipelines. The role involves close collaboration with Technology, Operations, and Finance teams, requiring excellent communication skills and the ability to present to senior leadership.

Key responsibilities include owning the vision for quality improvement through global address management programs, developing and implementing data-driven strategies, and continuously raising the bar on both quality and performance. You'll need to break down complex problems into actionable steps and drive product development at Amazon's characteristic rapid pace.

This is an excellent opportunity for someone who is passionate about using data to solve real-world logistics challenges, has strong analytical capabilities, and wants to make a direct impact on Amazon's customer experience. The role offers the chance to work with cutting-edge technology and data systems while contributing to one of the world's largest logistics operations.

The ideal candidate will thrive in Amazon's fast-paced environment, demonstrate strong customer obsession, and have the ability to influence and drive results across multiple business units. You'll be expected to not just analyze data but to turn those insights into actionable improvements that enhance Amazon's delivery capabilities.

Last updated 2 days ago

Responsibilities For Business Intelligence Engineer, Last Mile Analytics

  • Own the vision for quality improvement through global address management programs
  • Shape strategy and direction of customer-facing products core to customer experience
  • Partner with product and technology teams to define and build innovative experiences
  • Set tempo for defect reduction through continuous improvement
  • Drive accountability across multiple business units
  • Develop process to maintain and disseminate project information to stakeholders
  • Partner with key stakeholders to develop vision and strategy for customer experience

Requirements For Business Intelligence Engineer, Last Mile Analytics

Python
  • 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience with data modeling, warehousing and building ETL pipelines
  • Experience writing complex SQL queries
  • Experience in Statistical Analysis packages such as R, SAS and Matlab
  • Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

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