Cloud Support Engineer - Databases Oracle, PostgreSQL (DBPo)

AWS is seeking a Cloud Support Engineer specializing in Database technologies to join their global support team. This role focuses on supporting various database solutions including Amazon Aurora, AWS Database Migration Service, Oracle, PostgreSQL, and DocumentDB. As a Cloud Support Engineer, you'll be responsible for ensuring optimal database performance, availability, and security while providing expert-level support to customers.

You'll work with leading companies building mission-critical applications on AWS services, solving complex technical issues through various communication channels. The role involves continuous learning of groundbreaking technologies, mentoring new team members, and contributing to process improvements.

AWS Support Engineering operates on a follow-the-sun model, requiring flexibility to work on a rotational schedule. You'll be part of a customer-facing global organization that values diverse experiences and inclusive culture. The company offers excellent career growth opportunities, including knowledge-sharing, mentorship, and professional development resources.

The ideal candidate should have experience with database troubleshooting, performance tuning, and basic optimization. Knowledge of Linux systems and networking concepts is essential. AWS values work-life harmony and provides a supportive environment for both professional and personal growth.

This position offers the opportunity to work with cutting-edge cloud technologies while making a significant impact on customer success. You'll be part of AWS's mission to be Earth's Best Employer, with access to ongoing learning experiences and a culture that embraces diversity and inclusion.