Cloud Support Engineer (Japanese Speaker), AWS Support Engineering

Amazon Web Services (AWS) is seeking a Cloud Support Engineer with Japanese language skills to join their Support Engineering team. As a Cloud Support Engineer, you'll be at the forefront of cloud technology, working with AWS's comprehensive suite of services to help customers succeed in their cloud journey.

The role combines technical expertise with customer service, requiring strong problem-solving abilities and excellent communication skills in Japanese. You'll be responsible for troubleshooting complex technical issues, providing solutions across multiple AWS services, and ensuring customer success through direct support and technical guidance.

Key technical areas include Linux/Windows computing, networking, security, storage, database management, and developer services. You'll work in a follow-the-sun model, collaborating with global teams to provide 24/7 support to AWS customers. The position offers significant opportunities for career growth, including mentorship, training programs, and the chance to work with cutting-edge cloud technologies.

AWS values diversity and work-life harmony, offering a supportive environment where you can develop your career while maintaining balance. The role is based in Dublin, Ireland, and includes opportunities to participate in various technical and customer-facing initiatives, from writing technical content to presenting at AWS events.

This position is ideal for technically-minded professionals with strong Japanese language skills who are passionate about cloud computing and customer service. You'll be joining AWS at an exciting time of growth and innovation, with opportunities to make a significant impact on the cloud computing industry while developing your career in a supportive, diverse environment.