Amazon.com is seeking a Support Engineer to join a Fulfillment Optimization team that helps to promise, plan and execute the delivery of millions of packages to customers worldwide faster and cheaper each day, while providing extraordinary customer experience from the website to doorstep delivery. Our systems handle millions of requests per second and make business recommendations that impact billions of dollars each year.
As a DevOps Engineer, you will have an enormous opportunity to work within multiple systems, researching and identifying common issues, and driving teams towards resolution to have a positive impact on customer experience. This team provides 12x7 oncall support on a rotation basis schedule among team members.
Key responsibilities include:
The ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organizational skills, ability to juggle multiple tasks, work independently, and maintain professionalism under pressure.
This role offers the opportunity to have a direct impact on Amazon's Transportation network efficiency and customer experience. Join us in building solutions that scale and propel the business with best-in-class technology innovations!