Amazon Web Services (AWS) is seeking an Enterprise Act Engineer II to join our team in Dallas, Texas. This role combines technical expertise with customer-facing responsibilities, focusing on supporting enterprise clients in their cloud journey. You'll be responsible for designing and developing cloud-based mission-critical applications while working directly with engineering teams and leading technologists.
The position offers an exciting opportunity to work with AWS's enterprise customers, managing their accounts, overseeing support cases, and providing strategic guidance throughout their cloud implementation lifecycle. You'll be involved in everything from project planning and launch to ongoing operations, requiring both technical depth and customer service excellence.
As an Enterprise Act Engineer, you'll leverage your experience in distributed systems, Linux/Windows administration, and networking to ensure optimal customer solutions. The role requires strong analytical skills for performing operational reviews and providing detailed analysis of service metrics and disruptions.
This is an excellent opportunity for someone with a background in computer science or engineering who wants to work at the intersection of cloud technology and enterprise customer success. The position offers competitive compensation ($131,300-$177,600/year) plus equity and benefits, reflecting AWS's commitment to attracting top talent.
Working at AWS means joining a leader in cloud computing, with opportunities to influence how global enterprises use cloud technology. You'll be part of a team that values innovation, customer obsession, and technical excellence, while working on solutions that impact millions of users worldwide.