IT Support Engineer II, OTS

Amazon's Operations Technology Solutions (OTS) division is seeking an IT Support Engineer II to join their team in Coppell, TX. This role is crucial in supporting Amazon's vast operations network, which delivers thousands of products globally. The position combines hands-on technical support with project management and leadership responsibilities. You'll be working with various technologies including Microsoft, Linux, and networking systems, while also having opportunities to automate processes and improve efficiency. The role offers comprehensive benefits and a casual work environment. As part of Amazon's operations technology team, you'll be at the heart of maintaining and improving the IT infrastructure that powers one of the world's largest e-commerce operations. This position requires both technical expertise and leadership skills, as you'll be managing projects, mentoring team members, and serving as an escalation point for complex issues. The role offers an excellent opportunity for career growth within Amazon's technology organization while working on systems that impact global operations. You'll be part of a team that values innovation, ownership, and customer obsession, working in an environment that combines the stability of a large corporation with the dynamic nature of technology operations.