Linux Systems Engineer II, AWS Operations Management (AWSOM)

Would you enjoy diving deep into, operating, and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you? The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.

Amazon is looking for highly motivated Systems Engineers who can balance the day-to-day operations of AWS' software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world's largest cloud providers.

As a member of the AWS Operations Management (AWSOM) team, you'll be part of a new offering that drives security, availability, performance, and efficiency improvements to operate AWS Regions globally. The team's mission is to relentlessly remove operational toil through automation to run day-to-day operations at scale, increase collaboration, bridge development and operations while prioritizing customer needs.

Key responsibilities include:

• Operating and improving large-scale software systems
• Driving technical, business, and cultural change to enhance reliability, performance, and efficiency
• Balancing day-to-day operations with long-term software engineering projects
• Owning operational responsibility for Utility Compute (UC) services in AWS commercial and sovereign regions
• Managing service availability, latency, performance, efficiency, change management, and monitoring
• Influencing customer experience by recommending service teams to build resilience and reliability into products

This role offers the opportunity to work with cutting-edge cloud technologies, contribute to the operation of one of the world's largest cloud providers, and be part of an innovative team driving improvements in AWS infrastructure.