Taro Logo

ML Support Engineer II

Global technology company specializing in e-commerce, cloud computing, digital streaming, and artificial intelligence.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For ML Support Engineer II

Amazon's Pricing Team is seeking a Support Engineer to join their team in a role that combines software engineering and systems expertise. This position focuses on maintaining platform infrastructure and implementing automation initiatives that impact millions of customers. The role requires strong technical skills in Linux environments and network operations, along with the ability to troubleshoot complex systems.

As an ML Support Engineer II, you'll work closely with development teams to enhance service reliability and operational efficiency. Your responsibilities will span from maintaining Linux environments (RHEL, CentOS, Ubuntu) to implementing monitoring solutions and automating support processes. The role requires a systematic approach to problem-solving and the ability to implement scalable solutions.

This is an excellent opportunity for someone with a background in software development or technical support who wants to work with cutting-edge technology at scale. You'll be part of Amazon's innovative Pricing Team, working on systems that directly impact customer experience. The position offers the chance to work with advanced infrastructure while developing expertise in cloud technologies and automation.

The ideal candidate will bring experience in Unix/Linux systems, network fundamentals, and modern programming languages. You'll need strong troubleshooting skills and the ability to work effectively with development teams. This role provides an opportunity to grow your technical skills while working on systems that serve millions of customers worldwide.

Working at Amazon means being part of a company that values innovation and customer obsession. You'll have the chance to work with talented engineers, learn from industry experts, and contribute to systems that operate at massive scale. The role offers professional growth opportunities and the chance to work with cutting-edge technologies in a dynamic environment.

Last updated 11 minutes ago

Responsibilities For ML Support Engineer II

  • Maintain platform infrastructure
  • Assist with automation initiatives
  • Support and maintain Linux environments (RHEL, CentOS, Ubuntu)
  • Assist with network infrastructure operations
  • Resolve complex operational issues
  • Implement monitoring solutions
  • Perform infrastructure maintenance
  • Support existing software improvements
  • Automate support processes
  • Maintain system documentation

Requirements For ML Support Engineer II

Linux
Python
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Bachelor's degree
  • Experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)

Interested in this job?

Jobs Related To Amazon ML Support Engineer II

ADC Engineer, AWS DBS ADC Analytics

AWS DevOps Engineer position requiring TS/SCI clearance, focusing on database and analytics services for government clients, offering competitive compensation and benefits.

Systems Engineer, Managed Operations

Systems Engineer role at AWS Dublin, leading operations for the new European Sovereign Cloud, requiring 5+ years experience in systems engineering and cloud technologies.

Systems Development Engineer, Region Reliability - ADC Tiger Team

Systems Development Engineer role at AWS focusing on ADC region reliability, requiring TS/SCI clearance and expertise in systems engineering, automation, and modern programming languages.

Systems Development Engineer, ADC2S - USACO

DevOps/Systems Development Engineer position at AWS, focusing on automating operational practices and system optimization, requiring TS/SCI clearance and strong technical expertise.

System Development Engineer, Payments Engineering

System Development Engineer position at Amazon Payments Engineering team in Bangalore, focusing on large-scale payment systems development and maintenance.