Process Engineer I, Trustworthy Shopping Experience (TSE) Product Team - TORX

Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology? We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership.

As a Process Engineer in the Trustworthy Shopping Experience (TSE) Organization, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects.

Key responsibilities include: • Engaging with stakeholders to document requirements, create functional specifications and generate process maps. • Designing, developing, testing, launching and improving self-service software products such as Paramount workflows. • Operating as a Subject Matter Expert on Amazon's internal authoring application and workflow engine. • Engaging with software development teams to understand and guide evolving program technology. • Understanding and leveraging Amazon technology and services. • Deep diving into technical product or operational issues to propose and implement simple and effective solutions.

The TSE team strives to guarantee customers a trustworthy shopping and ordering experience by eliminating catalog defects, ensuring policy compliance, helping customers find reliable selling partners, ensuring authentic products, and protecting customers with the A-to-z Guarantee. We also support selling partners to facilitate a positive and friction-free experience.

This role offers the opportunity to work with cutting-edge technology and see your insights drive the creation of real tools and features that impact customer and seller experiences. You will collaborate with various teams to build a deeper understanding of operational performance and drive improvements that directly influence Amazon's bottom line.

Join us in designing and implementing policies, tools, and technology innovations that protect the buying experience on Amazon while minimizing friction for sellers.