Process Engineer - Technology, Selling Partner Support Experience (SPSE)

Amazon's Selling Partner Support Experience team is seeking a Process Engineer to join their dynamic organization focused on supporting third-party sellers on Amazon's marketplace. This role combines technical expertise with process optimization to enhance the seller support experience.

The position involves working with Amazon's proprietary BPMN tool to develop and improve software products that automate and streamline seller support operations. You'll be part of a team serving over a million merchants, vendors, and brand owners, directly impacting Amazon's marketplace growth and seller success.

As a Process Engineer, you'll collaborate with cross-functional teams to analyze, design, and implement automated solutions that improve the seller support experience. The role requires expertise in process modeling, programming languages, and web applications, with a focus on creating efficient workflows and self-service solutions.

The team operates in a collaborative environment where engineers share best practices, mentor each other, and work towards improving the overall seller support ecosystem. You'll have the opportunity to influence the development of tools and processes that directly impact Amazon's third-party seller business, one of the fastest-growing segments within Amazon.

This role offers competitive compensation based on location and experience, with a comprehensive benefits package including medical coverage, financial benefits, and equity opportunities. It's an excellent opportunity for someone passionate about process optimization, automation, and creating scalable solutions in a fast-paced e-commerce environment.