Senior Support Engineer, Audible

At Audible, Amazon's leading audio storytelling platform, we're seeking a Senior Support Engineer to join our dynamic team. This role combines technical leadership with hands-on engineering work, focusing on supporting and improving Audible's critical services and platforms. You'll lead cross-functional projects, develop high-performing scripts and applications, and serve as a technical subject matter expert.

The position requires strong programming skills in Python and SQL, along with deep understanding of data systems and Linux environments. You'll be responsible for driving operational efficiency, participating in architectural decisions, and mentoring other team members. This is an opportunity to impact millions of customers while working with cutting-edge technology at one of the world's most innovative companies.

As a senior member of the team, you'll collaborate with development and QA teams to improve change management processes, lead technical initiatives, and help shape the strategic direction of support operations. The role offers excellent growth opportunities and the chance to work with a global team of talented engineers.

Audible's mission is to unleash the power of storytelling, and as a Senior Support Engineer, you'll play a crucial role in ensuring our platform delivers exceptional experiences to customers worldwide. You'll be part of a culture that values creativity, innovation, and technical excellence, while working on systems that serve millions of users.

The ideal candidate combines strong technical abilities with leadership skills, can handle complex problem-solving, and has a passion for building and improving large-scale systems. If you're excited about working at the intersection of technology and storytelling, while leading technical initiatives that impact millions of users, this role offers an excellent opportunity to advance your career at a company that's transforming how people consume audio content.