Software Dev Engineer III, IES NCRC

Join Amazon's India & Emerging Stores Customer Fulfillment Experience Org, where we're tackling unique customer requirements and optimizing returns/rejects processes for Emerging Stores. Our team builds tech solutions to reduce concessions/refunds costs, address buyer/seller abuse, and streamline return operations. This role offers the opportunity to shape large company initiatives and launch customer-facing products in emerging markets.

As a Software Dev Engineer III, you'll work with cutting-edge technologies including AWS OpenSearch, Lambda, ECS, SQS, DynamoDB, and Neptune to build scalable systems across multiple marketplaces. You'll be part of a high-performance agile ecosystem where engineers directly interact with end customers, influencing product roadmaps and creating significant impact through technical innovation.

The team focuses on preventing customer abuse for IN & emerging marketplaces, detecting abuse patterns and implementing interventions throughout the buyer's journey. We partner with the International machine learning team to develop ML-based solutions for automated abuse detection.

This position offers:

• End-to-end ownership of strategic features
• Opportunity to work with diverse, state-of-the-art technologies
• Direct impact on customer experience and business metrics
• Collaboration with highly skilled engineers
• Chance to influence product direction and best practices
• Work on systems affecting hundreds of millions of customers

Join us to help transform e-commerce in emerging markets while working with world-leading technologies and making a real difference in how customers shop online.