Software Development Engineer, Alexa Customer Journeys

Join Amazon's Alexa Customer Journeys team as a Software Development Engineer in an exciting role focused on revolutionizing how customers interact with Generative AI in their daily lives. This position offers the unique opportunity to work with cutting-edge Large Language Models (LLM) and generative technologies, making Alexa an expert on itself and enhancing customer experiences.

As part of this dynamic team, you'll be working in a fast-paced environment alongside some of the industry's brightest minds in product, engineering, marketing, and data science. The role involves building sophisticated distributed machine learning systems and large-scale solutions that serve Amazon's worldwide customer base. You'll be instrumental in designing and implementing customer-facing experiences with Alexa, working closely with Data Scientists and Quality Assurance Engineers to create innovative solutions.

The position requires strong technical abilities, particularly in software development and system architecture. You'll be responsible for driving best practices, ensuring product quality, and mentoring junior engineers. The Alexa Customer Journeys team is dedicated to simplifying customers' lives through a combination of software engineering, web development, and applied research, with their products being used by millions of customers across Amazon devices worldwide.

This role offers the chance to be part of a growing multi-disciplinary team that consistently invents on behalf of customers. You'll be working with an organization that values innovation and customer obsession, where you can make a significant impact on products used by millions. The position requires 3+ years of professional software development experience and strong expertise in system design and architecture.

The ideal candidate will have experience with full software development lifecycle processes, including coding standards, code reviews, source control management, build processes, testing, and operations. You'll be joining a team that not only focuses on technical excellence but also emphasizes customer impact and innovation. This is an excellent opportunity for someone who wants to work at the intersection of AI, customer experience, and software development, helping to shape the future of voice-assisted technology.