At Amazon, we're on a mission to be Earth's most customer-centric company. Our Shopping Conversation Foundations (SCF) organization is dedicated to revolutionizing the way customers interact with our products and services through cutting-edge conversational experiences powered by generative AI.
The team provides foundational capabilities for Rufus, Search, and Alexa Shopping businesses, including:
We build multi-tenant, scalable, and extensible solutions leveraging large language models and generative AI to automate the evaluation of customer experiences. Our primary focus in 2024 is on Rufus, a conversational shopping assistant on the Amazon App.
Key responsibilities:
We foster a collaborative and inclusive environment where diverse perspectives are valued. This is a rare opportunity to build foundational systems that will significantly impact the future of LLM-based customer experiences.
Required Qualifications:
Preferred Qualifications:
Amazon offers a competitive compensation package, including equity and a range of benefits. The base pay for this position ranges from $129,300/year to $223,600/year, depending on the geographic market and other factors.