Software Development Engineer, Amazon Connect

Amazon Connect is a revolutionary cloud-based contact center solution from AWS Solutions, designed to transform how businesses deliver customer service experiences. This role offers an exciting opportunity to join a rapidly growing service that leverages AI and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis to create intuitive customer experiences. As a Software Development Engineer, you'll be instrumental in developing next-generation contact center technology, working on complex engineering challenges while maintaining a strong customer focus. The position combines innovative technical work with real business impact, as Amazon Connect continues to disrupt the traditional contact center space. You'll be joining AWS, the world's leading cloud platform, working in an environment that values diverse experiences and promotes work-life harmony. The role offers extensive opportunities for professional growth through knowledge-sharing, mentorship, and career development resources. You'll be part of a team that's not just building technology, but revolutionizing how businesses connect with their customers.