Software Development Engineer, Amazon Connect (AWS)

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating.
$129,300 - $223,600
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
AI · Enterprise SaaS

Description For Software Development Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We are looking for passionate and talented Software Development Engineers to join us to innovate on Amazon Connect, a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.

Key responsibilities:

  • Own code end-to-end from design to development
  • Work closely with senior technical leaders within the team and across AWS
  • Design and deliver scalable, resilient systems while maintaining a constant customer focus
  • Develop the next generation contact center
  • Solve highly complex engineering and algorithmic problems

This role offers:

  • Opportunity to be part of a fast-growing business soon after launch
  • Chance to shape technology and product as we grow
  • Work with cutting-edge technologies including modern web, SOA, NoSQL databases, AI, ML, and Big Data
  • Flexible work hours and arrangements to support work-life harmony
  • Inclusive team culture with employee-led affinity groups
  • Ongoing learning experiences and career-advancing resources

Join us in transforming the way customers interact with businesses and how agents service them. This position represents a rare opportunity to make a significant impact in a rapidly growing and innovative field.

Last updated 15 days ago

Responsibilities For Software Development Engineer, Amazon Connect (AWS)

  • Own code end-to-end from design to development
  • Work closely with senior technical leaders
  • Design and deliver scalable, resilient systems
  • Develop the next generation contact center
  • Solve complex engineering and algorithmic problems

Requirements For Software Development Engineer, Amazon Connect (AWS)

Java
JavaScript
Python
  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture experience
  • Experience programming with at least one software programming language
  • Sound understanding of computer science fundamentals
  • Practical industry experience

Benefits For Software Development Engineer, Amazon Connect (AWS)

Medical Insurance
401k
Education Budget
  • Medical Insurance
  • Financial Benefits
  • Career Growth Opportunities
  • Flexible Work Arrangements
  • Inclusive Work Environment

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