Software Development Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We are looking for passionate and talented Software Development Engineers to join us to innovate on Amazon Connect, a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.

Key responsibilities:

• Own code end-to-end from design to development
• Work closely with senior technical leaders within the team and across AWS
• Design and deliver scalable, resilient systems while maintaining a constant customer focus
• Develop the next generation contact center
• Solve highly complex engineering and algorithmic problems

This role offers:

• Opportunity to be part of a fast-growing business soon after launch
• Chance to shape technology and product as we grow
• Work with cutting-edge technologies including modern web, SOA, NoSQL databases, AI, ML, and Big Data
• Flexible work hours and arrangements to support work-life harmony
• Inclusive team culture with employee-led affinity groups
• Ongoing learning experiences and career-advancing resources

Join us in transforming the way customers interact with businesses and how agents service them. This position represents a rare opportunity to make a significant impact in a rapidly growing and innovative field.