Software Development Engineer, Customer Experience and Business Trends

Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer to shape the future of AWS customer experience through service performance improvement. This role focuses on enhancing a complex multi-cloud framework for orchestrating, running, and analyzing performance benchmarking workloads. The position is critical in measuring AWS service performance and conducting analyses that influence CEO/SVP-level decisions.

The role requires exceptional software development skills and expertise in distributed system performance and statistics. You'll work on building infrastructure and automation for performance benchmarks, collaborating with diverse teams across multiple services and clouds. The position offers significant independence in choosing technical stacks and working directly with stakeholders.

As part of the CXBT organization, you'll join a diverse team dedicated to understanding and improving customer experience globally. The team includes various professionals from Product Managers to Data Scientists, working on products and services that impact almost every Amazon business.

The compensation is competitive, ranging from $129,300 to $223,600 based on location, plus equity and comprehensive benefits. This role offers an opportunity to make a significant impact on AWS service performance while working with cutting-edge cloud technologies and performance optimization tools.