Software Development Engineer, FBA Defect Prevention

Join Amazon's FBA Defects Prevention team and make a significant impact on Amazon's supply chain operations. This role focuses on identifying and preventing defects in the FBA Supply Chain, working across multiple teams including sellers, fulfillment technology, robotics, and carriers. The team handles complex exceptions in Amazon's inbound supply chain, dealing with issues like incorrect item shipments, mislabeling, wrong location deliveries, and improper preparation.

The position involves gathering evidence, root cause analysis, determining ground truth, and communicating with sellers to resolve issues. The team's projects generate substantial cost savings for Amazon, ranging from tens to hundreds of millions of dollars through prevention and resolution of supply chain issues. This role is critical for reducing Amazon's Cost to Serve and ensuring efficient processing of seller inbound shipments.

The role offers exciting opportunities to work with cutting-edge technologies, including Gen AI for pattern analysis, root cause assessment, image data evaluation, and seller communication optimization. This position is ideal for someone who enjoys diving deep into complex problems and developing solutions that effectively influence seller behavior.

The team operates at scale, handling exceptions to exceptions in a complex process, making it an excellent opportunity for those interested in large-scale system optimization and problem-solving. You'll be part of a new team that directly impacts Amazon's operational efficiency and seller success, while working with advanced technologies and complex supply chain systems.