Software Development Engineer, Frustration Free Setup

Frustration Free Setup (FFS) team at Amazon is seeking a talented Software Development Engineer to revolutionize device setup solutions for both Amazon and third-party products. This role is crucial in developing seamless customer experiences through SDK development and cloud services integration. The team is responsible for setup experiences across Amazon's ecosystem including Echo, Fire TV, Fire Tablets, Kindle, and third-party devices with Alexa integration.

As an SDE in this high-visibility position, you'll work in a fast-paced environment where your contributions directly impact customer experience and company success. The role involves leading and mentoring other engineers while building scalable solutions that prioritize latency, security, and usability. You'll collaborate closely with Product Managers and Designers to transform business vision into technical solutions.

The FFS program enables device manufacturers to incorporate technology that simplifies device setup to the point where customers simply need to open the box and power on their device. The team has developed sophisticated backend systems that handle the complexity, making the customer experience delightfully straightforward. This technology integrates with various device types, including smart speakers, cameras, TVs, and health devices.

Daily responsibilities include participating in team stand-ups, creating system designs for upcoming projects, writing and reviewing code, launching tested features, mentoring junior team members, and coordinating with partner teams on future initiatives. The ideal candidate will have strong technical depth and breadth, experience with agile methodologies, and the ability to translate ambiguous business goals into working software solutions.

This role offers an opportunity to work on technology that impacts millions of customers worldwide, while being part of a team that values innovation, technical excellence, and customer obsession. The position requires both technical expertise and leadership skills, as you'll be responsible for guiding the technical direction of major initiatives while ensuring the highest standards of software development practices.