Software Development Engineer, Frustration Free Setup

The Frustration Free Setup (FFS) team at Amazon is seeking an experienced Software Development Engineer to create seamless device setup solutions for both Amazon and third-party products. This role is crucial in developing SDK solutions and integrating cloud services to enhance customer experience across Amazon's device ecosystem, including Echo, Fire TV, Fire Tablets, and Kindle, as well as third-party devices with Alexa integration.

The position offers an opportunity to work in a high-visibility, fast-paced environment where you'll directly impact customer experience and company performance. You'll be responsible for designing and implementing scalable systems involving distributed services and persistent storage, while working with cutting-edge technology in device setup and configuration.

As part of the FFS program, you'll be working on technology that makes device setup as simple as opening a box and powering on a device. The team's mission is to eliminate setup frustration by handling complex technical integrations behind the scenes, making the customer experience delightfully straightforward. This technology is implemented across various device types, including smart speakers, cameras, TVs, and health devices.

The role requires both technical depth and breadth, with opportunities to build solutions from scratch and lead major deliverables. You'll collaborate with Product Managers and other engineers, applying agile methodologies and best practices in software development. This position is ideal for someone who combines technical expertise with business acumen and takes pride in delivering solutions that directly enhance the customer experience.