Software Development Engineer II, IES NCRC

We are part of the India & Emerging Stores Customer Fulfilment Experience Org at Amazon. Our team's mission is to address unique customer requirements and tackle the increasing costs/abuse of returns and rejects for Emerging Stores. We implement technical solutions to reduce the net cost of concessions/refunds, including addressing buyer and seller abuse, transportation costs, and operational costs at return centers.

The role offers an opportunity to work on state-of-the-art e-commerce systems that scale across multiple marketplaces. You'll be working with cutting-edge technologies including AWS OpenSearch, Lambda, ECS, SQS, DynamoDB, and Neptune. The team operates in a high-performance agile ecosystem where engineers stay connected with customers through seller/FC/Delivery Station visits.

As an SDE II, you'll be responsible for building new system capabilities from the ground up for strategic business initiatives. You'll work on ML-based solutions using various models ranging from regression-based (XgBoost) to deep-learning models (RNN, CNN) and frameworks like PyTorch, TensorFlow, and Keras.

The position offers significant ownership and influence on product features, operational excellence, and best practices. You'll be working alongside highly skilled engineers building high-scale and highly available systems that impact hundreds of millions of customers globally.

This is a unique opportunity to transform billions of lives through technical innovation while working on complex challenges in fraud detection, machine learning, and large-scale system design. The role combines technical depth with business impact, as you'll be working on solutions that directly affect Amazon's bottom line while maintaining an excellent customer experience.

The team's tech stack is modern and diverse, leveraging multiple AWS technologies and being open to adopting new technologies as needed. You'll be part of a team that values innovation, ownership, and customer obsession while working on problems that require creative solutions and strategic thinking.