Software Development Engineer II, WW Returns and ReCommerce

Join Amazon's Worldwide Returns and ReCommerce team (WWR&R), an innovative organization dedicated to 'making zero happen' through their mission of eliminating defects that cause returns, delivering zero cost returns, and achieving zero product waste to landfill. As a Software Development Engineer II, you'll be part of a team that manages the lifecycle of returned and damaged products, developing cutting-edge solutions using machine learning, automation, and innovative technology. The role involves building massively scalable, distributed real-time systems using technologies like C++, Java, and distributed databases.

The team focuses on complex challenges including training ML models for routing optimization, inventing new channels for product reuse, developing world-class product support, and creating delightful customer return experiences. You'll work in an environment that values operational excellence while maintaining work-life balance, offering substantial career growth opportunities.

This position requires strong technical expertise and leadership skills, as you'll be responsible for driving best practices, mentoring other engineers, and solving complex problems. The role combines technical innovation with environmental sustainability, as the team works to benefit both customers and the planet through their "3 Zeros" mission.

Working at Amazon, you'll be part of a company known for its customer obsession, while contributing to initiatives that have significant business, customer, and environmental impact. The WWR&R team offers the unique opportunity to work on systems that not only improve customer experience but also contribute to environmental sustainability through innovative reuse and recycling solutions.