Software Support Engineer, Music Finance

Join Amazon's Digital Media Technology group as a Software Support Engineer in the Music Finance team. This role is part of a shared services organization providing multi-faceted application engineering services to multiple Digital product development teams. You'll work with cutting-edge digital media delivery systems, supporting Amazon Kindle, Digital Video, Audio, Music, Audible, and Digital Text products.

The position requires strong technical troubleshooting skills and the ability to work across multiple product lines. You'll be responsible for first-level support, engineering maintenance, and tool development to improve operational efficiency. The role involves working with complex application code, deployment support, and maintaining service level agreements.

As a Software Support Engineer, you'll collaborate with content acquisition teams, content providers, operations, and technical teams to ensure smooth content publishing and delivery. The position offers exposure to various technologies including Perl, shell scripting, web services, and Java-based projects.

This is an excellent opportunity for someone who enjoys working with smart technical and business professionals at the forefront of digital media innovation. The role requires quick learning ability, strong problem-solving skills, and the capability to handle multiple overlapping tasks. You'll be part of a team that's constantly pushing the boundaries of what's possible in digital media technology.

Amazon offers comprehensive benefits, a collaborative work environment, and the chance to work on products used by millions of customers worldwide. If you're passionate about technical support, enjoy solving complex problems, and want to be part of shaping the future of digital media delivery, this role could be perfect for you.