Sr. Customer Success Engineer, Amazon Redshift

Amazon Web Services (AWS) is seeking a Senior Customer Success Engineer for the Amazon Redshift team, a role that combines technical expertise with customer engagement. This position offers an opportunity to work with AWS's world-class service team, collaborating with top engineers and product managers. Amazon Redshift is a fully managed, petabyte-scale data warehouse service that serves thousands of customers running mission-critical workloads.

The role requires a unique combination of technical knowledge, business acumen, and interpersonal skills. You'll be working with some of Redshift's largest and most sophisticated customers, helping them optimize their data warehouse implementations and resolve complex technical challenges. The position involves supporting the engineering team, managing customer relationships, and contributing to product development strategies.

Key responsibilities include technical problem-solving, customer engagement, pre-sales support, and process automation. You'll need to understand both the technical architecture of Redshift and customer use-cases deeply. The role offers significant growth opportunities within AWS's innovative environment, with exposure to cutting-edge data warehouse technologies and large-scale distributed systems.

The position offers competitive compensation ranging from $138,200 to $239,000 per year, depending on location, plus additional benefits including equity, sign-on payments, and comprehensive medical coverage. This is an excellent opportunity for experienced professionals looking to impact AWS's data warehouse service while working with enterprise-scale customers.

The role requires approximately 30% travel, primarily domestic with some international opportunities. You'll be part of AWS's Utility Computing organization, supporting various AWS services including Compute, Database, Storage, IoT, Platform, and Productivity Apps services.