Sr. Customer Success Engineer, Amazon Redshift

Amazon Redshift is seeking a Senior Customer Success Engineer to join their world-class service team at AWS. This role combines technical expertise in data warehousing with customer-facing responsibilities, supporting one of the most innovative cloud platforms globally. The position involves working with Amazon Redshift, a fully managed, petabyte-scale data warehouse service that enables querying data across data warehouses and S3 Data Lakes.

The role requires a unique combination of technical knowledge, business acumen, and interpersonal skills. You'll work directly with some of AWS's largest customers, supporting Redshift engineering, product, and operations teams. Key responsibilities include issue resolution, pre-sales support, process automation, and close collaboration with business and support teams.

The ideal candidate will bring deep experience in data warehouse technologies, preferably in large-scale, distributed environments, along with strong communication skills and customer obsession. You'll be working with cutting-edge technology while helping customers optimize their data warehouse implementations and solve complex technical challenges.

This position offers excellent growth opportunities within AWS, with access to mentorship, knowledge-sharing, and career development resources. AWS values work-life harmony and maintains an inclusive culture that celebrates diversity through various employee-led affinity groups and ongoing learning experiences.

The role includes a competitive compensation package ranging from $138,200 to $239,000 per year, depending on location, plus equity and comprehensive benefits. You'll be part of AWS's mission to continue innovating in cloud computing while working with some of the most advanced customers of Redshift.