Sr. DevOps Operation Engineer

Amazon Devices is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Sr. DevOps Operation Engineer

Amazon Devices, a subsidiary of Amazon.com since 2004, is seeking a Senior DevOps Operation Engineer to join their innovative team. This role is crucial in maintaining and optimizing the development lifecycle of high-profile devices like the Kindle family of products. As a Sr. DevOps Operation Engineer, you'll be responsible for ensuring the smooth operation of critical service and infrastructure components, troubleshooting complex technical issues, and implementing automation solutions to enhance operational efficiency.

The ideal candidate will bring 5+ years of software development experience or 6+ years of senior technical support experience, with strong capabilities in scripting languages like Python, Shell, and JavaScript. You'll work in a fast-paced, cross-regional environment where your technical expertise and problem-solving skills will be essential in maintaining service reliability and supporting the device development lifecycle.

This role offers the opportunity to work with cutting-edge technology and contribute to the development of innovative Amazon devices. You'll collaborate with cross-functional teams, mentor junior engineers, and have the chance to lead significant technical initiatives. The position requires someone who can work independently, handle organization-wide outages, and implement scalable solutions that benefit the entire development ecosystem.

Working at Amazon Devices means joining a team that's making history in consumer technology. You'll be part of an organization that values innovation, technical excellence, and customer obsession. The role offers the chance to work on products used by millions of customers worldwide while developing your technical and leadership skills in a dynamic, fast-growing environment.

Last updated 15 minutes ago

Responsibilities For Sr. DevOps Operation Engineer

  • Perform daily monitoring, maintenance and support tasks for critical service and infrastructure components
  • Research, diagnose, troubleshoot and identify solutions for tools and system issues
  • Perform remote administration and configuration based on projects and support tickets
  • Write toolkit with common scripting languages to deliver excellence operations
  • Follow standard procedures for proper escalation of unresolved issues
  • Coordinate with project teams to resolve services and tools' problems
  • Write and review support procedures, system documentation, and issue tracking entries
  • Supervise software and processes upgradation
  • Participate in campaigns to help employees generate high quality products

Requirements For Sr. DevOps Operation Engineer

Python
Linux
Kubernetes
  • 5+ years of software development experience, or 6+ years of senior technical support experience
  • Experience scripting in modern program languages, Python, Shell, Javascript etc.
  • Strong troubleshooting and analytical skills with complex technical systems
  • Excellent written and verbal communication skills
  • Experience working in fast-paced, cross-region operational environment
  • Experience in agile/scrum or related collaborative workflow
  • Ability to deconstruct complex problems into actionable solutions
  • Ability to deliver solutions independently with limited guidance

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